Corpus at a glance
What the classified CFPB corpus is telling us right now — accepted and reviewed classifications only.
Complaints ingested
15226
in the corpus
Classifications
675
run through the pipeline
Accepted rate
23%
157 cite evidence
In review
348
routed to a human
Volume & acceptance over time
How many complaints were filed each month, and what share of classifications Clarion accepted without a human correction — both computed straight from stored dates and statuses, not estimates.
Monthly complaints filed
Jul 2025 7,876 → Jul 2026 1,077/mo
Monthly AI-acceptance rate
Jul 2025 33% → Jul 2026 8% accepted
Accepted classifications by failure mode
8 categories-
81
Incorrect information on your report
CREDIT_REPORTING.INCORRECT_INFORMATION_ON_REPORT
-
27
Improper use of your report
CREDIT_REPORTING.IMPROPER_USE_OF_REPORT
-
27
Attempts to collect debt not owed
COLLECTIONS.ATTEMPTS_TO_COLLECT_DEBT_NOT_OWED
-
7
Managing an account
SERVICING.MANAGING_AN_ACCOUNT
-
5
Closing an account
CLOSURE_ACCESS.CLOSING_AN_ACCOUNT
-
5
Fraud or scam
FRAUD.FRAUD_OR_SCAM
-
3
Unauthorized or unrecognized charge
BILLING.UNAUTHORIZED_TRANSACTIONS
-
2
Communication tactics
COLLECTIONS.COMMUNICATION_TACTICS
Case workflow
Every complaint someone claims becomes a case — worked and closed by a named person, with a permanent record of who did what and why. This tracks Clarion's own handling, separate from the AI's classification accuracy above and the company-reported outcomes below.
Cases opened
1
1 open · 0 resolved
Median time to resolution
—
not yet available
Who's carrying the load
Currently assigned or in-progress cases, by owner — resolved cases don't count against anyone.
-
1
hire@prateekmulye.dev
Accountability Snapshot
What actually happened after these complaints were filed — reported by the companies themselves to CFPB, separate from Clarion's own classification above.
Resolved with relief
31%
4750 of 15222 closed complaints
Timely response rate
99%
15073 of 15226 complaints answered on time
Median days to company
Same day
typical time from filing to being routed to the company
How complaints were closed
-
10427
Closed with explanation
-
3961
Closed with non-monetary relief
-
789
Closed with monetary relief
-
45
No timely response
-
4
Still in progress
Is Clarion's sample representative?
Clarion's ~13,000-complaint corpus is a slice of everything CFPB has published. This checks whether that slice has the same product, issue, and state mix as the full national dataset — not a cherry-picked cut.